Question 1

WHAT IS PERMANENT JEWELLERY?

Accepted Answer

Permanent jewellery is a custom fitted piece of jewellery created for you. The jewellery is welded closed to create a permanent piece that will last you years. You can choose a Sterling Silver, Gold Filled or 9 Carat Solid Gold chain and you can personalise your jewellery with a charm. Órsona offers bracelets, anklets, rings, necklaces and belly chains.

Book in with your best friends, significant other, sibling or by yourself to create your unique, custom piece of jewellery.

Question 2

IS PERMANENT JEWELLERY SAFE?

Accepted Answer

Yes, this service is completely safe. All our permanent jewellers have completed specialist training to be able to offer this service. During the welding your skin will be covered by a piece of leather to protect your skin and the welding will only occur on the metal chain.

Question 3

ARE THERE ANY AGE RESTRICTIONS?

Accepted Answer

Yes, the minimum age is 10 for all our services. Under 16s must be accompanied by an adult who assumes parental responsibility for permanent jewellery and our charm bar.

Question 4

HOW DO I BOOK INTO ÓRSONA?

Accepted Answer

To book an appointment at Órsona use the booking link below. Choose the service that you would like to book in for. If you are unsure what to book in for or are having any questions about services then please send an email to hello@weareorsona.com

Once you have booked in you will receive an email confirmation and the email has directions to find our Edinburgh studio.

If you don’t have a UK mobile number, please choose “Continue as guest” and enter your email address. Your confirmation and directions will be sent by email.

Question 5

WHAT IS GOLD FILLED JEWELLERY?

Accepted Answer

Gold filled jewellery is the perfect option if you would like a gold piece of jewellery for a lower price than our 9 carat gold chains.

Gold filled jewellery consists of 5% solid gold that is mechanically bonded to the base metal. It has 100 times the gold content of gold plated jewellery so it is much more durable and long lasting.

Question 6

CAN YOU ACCOMMODATE LARGE GROUPS AT ÓRSONA?

Accepted Answer

You can book in for a group of up to 6 people for permanent jewellery or 10 people for charm bar on our online booking system. If you would like to book in for a large group and have any questions please email hello@weareorsona.com

All group bookings will be enough time for 1 piece of jewellery per person. If you would like multiple pieces made please let us know and we can extend the time of your booking.

Question 7

CAN I REMOVE MY PERMANENT JEWELLERY?

Accepted Answer

You can safely remove your jewellery with pliers or a sharp pair of scissors at the jump ring. If you would like to come back to have your jewellery put back on you can book in for a complimentary repair. Please email hello@weareorsona.com and our team will book you in.

Please remember to bring your jewellery with you to your reweld appointment.

Question 8

CANI RETURN/ CHANGE MY PERMANENT JEWELLERY?

Accepted Answer

We have a detailed consultation about your piece of jewellery before it is made to ensure you are 100% happy with it prior to the weld. Therefore all sales are final and we do not accept returns.

Each piece of jewellery is specifically tailored to the individual so it can not be changed or returned.

Question 9

WHAT HAPPENS IF MY PERMANENT JEWELLERY BREAKS?

Accepted Answer

If your permanent jewellery breaks then please get in touch with us for a complimentary reweld.

Question 10

HOW CAN I BUY ÓRSONA GIFT VOUCHERS?

Accepted Answer

You can buy gift vouchers for Órsona by clicking the Gift Voucher button below. You can choose a custom amount, add a message and have the gift voucher emailed to yourself or the recipient.

Frequently Asked Questions